FAQ

  • What treatments do Medical Spas offer?

    We offer advanced treatments for skin concerns such as rosacea, active acne, acne scarring, hyperpigmentation, melasma, enlarged pores, sun damage, and fine lines and wrinkles. We address these concerns with treatments including microneedling, chemical peels, Hydrafacial®, Neurotoxins (Botox & Dysport), a variety of Dermal Fillers, and more. We also offer body treatments such as IV Therapy and Massage Therapy to help with hydration and muscle tension.

  • Is there a consultation fee for new patients?

    We offer Facial Balancing Consults with our Aesthetic Nurse Injector for $50, and Skin Health Assessments with our Estheticians for $25. If you decide to get a treatment that same day, your consult fee is waived.

  • What is your Cancellation Policy?

    We understand that scheduling plans may change, so we are happy to accommodate and reschedule your appointment as needed. Please provide at least a 24-hour notice for cancellations so that we have adequate time to fill that space with a patient on our waiting list. No-shows or less than a 24-hour notice may result in a $50 fee.

  • What happens if I am late to my appointment?

    If you are 15 minutes late or more, we will need to reschedule your appointment to prevent the disruption of other bookings on our schedule. Please contact our office if you are running late so we can adjust your appointment as needed.

  • Do you accept Insurance for treatments?

    No, we do not accept insurance. Although we are a medical clinic, the treatments we offer are considered elective or voluntary, which means they are not typically covered by insurance. Because of this, we do not bill insurance providers. However, we’re happy to discuss our pricing and available financing options to help make your experience as comfortable and accessible as possible.

  • What financing options do you offer?

    We accept Afterpay or Cherry by ALLE to set up a payment plan of your choice. Learn more about Afterpay (link: https://www.afterpay.com/en-Us/how-it-works) and Cherry (link: https://www.middletownaesthetics.com/alle-cherry)

  • What men’s services do you offer?

    Men are welcome to book any service on our menu. We encourage you to try everything from the Gentleman’s Facial, Brotox, IV Therapy, Chemical Peels, or Massage Therapy. 

  • Do you accept walk-ins?

    Walk-ins are welcome, however we strongly suggest booking a treatment in advance to secure your desired time slot. 

  • Is gratuity included in your services?

    No – gratuity is not included in our service pricing. However, tips are greatly appreciated by our service providers.